Frequently asked.
Is Boreal Spins really free?+
Yes. Boreal Spins is free-to-play. No purchase is required to play any game or to enter any of our sweepstakes promotions.
Can I win real money?+
No. Our games award virtual coins only. Coins have no cash value and cannot be exchanged for money.
Who can play?+
Residents of Canada aged 21 or older, excluding the province of Quebec. Other restrictions may apply.
How do daily coins work?+
Log in once every 24 hours to claim a free coin drop. Streaks unlock larger weekly chests.
Are the games fair?+
Yes. Every spin is decided by a certified random number generator audited annually by an independent testing lab.
Can I delete my account?+
Yes — write to [email protected] from your registered email and we will delete your account and personal data within 30 days.
Do you offer self-exclusion?+
Yes. You can set a cool-down or self-exclude for 7, 30, 90, or 365 days from your account settings.
How do I enter the sweepstakes without buying anything?+
See our Sweepstakes Rules page for the free mail-in entry method (one 3×5 card per envelope, postage prepaid).